Using MatxFlow
day to day.
The work order life cycle, scheduling, equipment, dashboards, forms, the mobile app and data exchange: one page per topic, with the statuses and rules that apply.
Getting started with MatxFlow
The basics: equipment, tickets, work orders, technicians and forms.
The operational flow
From the initial request to the closure of the work order.
- 01
Request
A fault or a need is reported.
- 02
Qualification and scheduling
The need is reviewed, then placed in a technician's schedule.
- 03
Work
The technician carries out the job, documents it and completes it.
- 04
Validation and closure
The work is validated, the ticket is closed and the outcome is kept in the history.
Features
One page per feature, with what the user sees on screen.
Work orders
Understand the operational cycle, from qualification to closure.
Scheduling
Place a work order in a technician's schedule without overlaps.
Equipment
Structure your asset base, track downtime and keep the history of the work done.
Dashboard
Track ticket progress, equipment that is down and technician workload.
Forms
Adapt the information collected to the context of each work order.
Integrations
Keep data flowing between MatxFlow and your information system.
Data and integrations
Excel, ERP and internal applications.